To send us information about a bug in 4-Sight FAX or FaxPack, send an email to Please be sure to provide your company name in your support request so we can easily look up your company information. Please be sure to include the version number of the product and operating system.

Support Tickets in 4-Sight FAX

Found a bug? Have a software or hardware issue you’re stumped about? Use the Support Request built into 4-Sight FAX v7.5 to send a detailed bug report to us.

To do so, follow these directions:

  1. At the Fax Server, go to the top menu and select ‘Help -> Email Support’.

  1. Fill out the information in the window and press ‘Send to Support’.